Privacy Policy

To offer you a secure and efficient service, we collect and process various types of personal information, including:

Identity and contact data: name, surname, date of birth, email address, phone number, and residential address required for account creation.

Usage and technical data: IP address, browser type, device information, log data, and browsing history on our platform.

Transactional data: history of deposits, withdrawals, bets, and account balance, processed securely.

Support communications: recordings and content of interactions with our customer support team.

Each data processing operation is based on specific legal grounds, which include:

Execution of a contract: to provide you with the requested services and manage your account.

Legal obligation: to comply with anti-money laundering, fraud, and age verification regulations.

Legitimate interests: to improve the platform, ensure cybersecurity, and prevent service abuse.

Consent: for sending marketing communications or using optional cookies.

The information collected is used for essential operational purposes. Specifically, we use the data to administer your user profile, accurately process financial transactions, provide timely technical support, and analyze site usage to optimize performance. If you have provided consent, we may use your contact details to inform you about new features or promotions related to BassBet.

BassBet adopts a strict data retention policy. We keep your personal information only for the time strictly necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When data is no longer needed, we proceed with its secure deletion or irreversible anonymization.

We do not sell your data to third parties. However, we may share information with carefully selected service providers who act as data processors on our behalf, such as payment processors and server infrastructure providers. These entities are contractually obligated to protect your data and not use it for independent purposes.

Given the global nature of technological infrastructures, your data may be processed on servers located outside the European Economic Area (EEA). In such cases, we guarantee that the transfer occurs with appropriate safeguards, such as standard contractual clauses, to ensure a level of protection equivalent to that required by Italian jurisdiction.

We adopt reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We use encryption for the transmission of sensitive data and implement strict access controls to our systems. However, no method of transmission over the Internet is absolutely secure, and we cannot provide absolute guarantees.

Under current regulations, you have specific rights regarding your data. You can request access to the information we hold, ask for its correction if inaccurate, or its deletion (right to be forgotten) where applicable. You also have the right to object to processing, request a limitation of data use, and, under certain circumstances, request the portability of your information to another provider.

To exercise your rights or ask questions about this policy, you can contact our privacy officer at the email address: bassbet_support@gmail.com.

We reserve the right to modify this document periodically. Any substantial changes will be notified to you through the platform or via email.