Use of our platform is strictly limited to individuals who have reached the age of 18. Opening an account or playing on BassBet if you are a minor is strictly prohibited. We conduct regular identity checks to verify the age of our users and reserve the right to suspend any account and withhold funds until satisfactory proof of age is provided.
We maintain that gambling should be done in moderation. Users should never consider our platform as a source of income or a way to solve financial difficulties. We promote a mindful approach, where bets are placed solely with funds that the player can afford to lose.
To help you maintain control, we offer a range of preventive tools configurable directly from your profile:
You can set maximum caps on the amount you can deposit or lose within a given period (daily, weekly, or monthly). Once the limit is reached, the system will block further transactions until the set period expires.
You can limit the duration of each login session. Additionally, the platform can generate periodic on-screen reminders to notify you how long you have been connected and display your updated balance, promoting greater awareness.
If you wish to step away temporarily, you can activate a break period ranging from 24 hours to several weeks. During this time, you will not be able to access your account.
For those who feel the need to stop their activity long-term, we offer the self-exclusion option for a period of months, years, or permanently. Once activated, this restriction cannot be revoked prematurely. Alternatively, you can contact our team to permanently close your profile at any time.
We encourage you to monitor your habits. If you find yourself hiding the time spent on the platform, neglecting work or family commitments, borrowing money to fund your activity, or compulsively trying to recover lost sums, we strongly advise you to take immediate action and use the tools described above.
If you feel the situation is getting out of control, we suggest you do not face the problem alone. There are numerous independent associations, support groups, and mental health professionals specializing in Italy who offer free and confidential counseling to address these difficulties.
If you share your computer or mobile device with individuals under 18, please do not save passwords and use parental filtering software to block access to adult platforms. This is a crucial step in protecting minors within the family.
Our customer support staff receive guidelines on how to identify at-risk behavior and how to direct users to self-help tools. We constantly analyze platform flows to improve the effectiveness of our prevention measures. This policy may be updated periodically to reflect industry best practices.